Lowest Price Guaranteed
Our Price Guarantee
Our pricing policy has a rock solid guarantee. With no middle men or high-street overheads you get all the luxury at the best possible price.
In fact, we are so confident that our prices are the best in the market that we offer a lowest price guarantee - so in the event that you find the identical product elsewhere for less we will match it.
Criteria for lowest price guarantee
We check prices daily against all the high street stores and other web based businesses.
- The product on our competitor's site must be identical or equivalent in design, quality, materials and structure to the one we sell
- The competitor’s product must be not be a lesser quality manufactured item.
- We have the identical product on our website available for ordering direct from the factory.
- We are able to verify the availability and validity of the lower price on the competitor's website.
How to claim
If you have found a better price from one of our competitor’s and it matches the above criteria, please give us a call on 0330 808 1725 When you call you will be asked for the following:
- The product name, and collection name
- The competitor's price, product name and product code
- The web site address of the internet site offering a lower price (NOT a price comparison site)
If we can confirm that one of our competitors are offering the same product cheaper we will match that price although leaving us very surprised as with us you are ordering directly from the factory.